Static messages introduce ambiguity for viewers, while dynamic messages improve clarity but require greater technical coordination. To address this tension, the Viewers waiting experience project explored feasibility, user expectations, and live-stream constraints. We delivered a three-phase messaging model that reduces uncertainty, aligns user expectations with real-time conditions, and significantly improves the waiting experience for large live events. (Jan 2024)
A key gap in the live-stream workflow is the host’s lack of awareness of the audience waiting to join. This prototype enhances host confidence and event readiness by providing real-time awareness of viewer presence. I created a shimmering micro-animation that activates when the waiting audience reaches meaningful thresholds (e.g., 100 viewers), offering an elegant, non-intrusive signal that the event is gaining momentum. (Oct 2023)
Audio only indicator. This prototype defines a clear, persistent indicator for Audio-Only mode—ensuring hosts and participants understand when video is disabled in a live-stream session. Once activated, the setting remains in effect until the user re-enables video, providing transparency, reducing uncertainty, and supporting more adaptable live-event workflows. (Nov 2023)